The terms herein determine how Zobyact International operates based on a collective of cyber laws and State regulations pertaining to its use. Its online presence, the website, Zobyact.com, and related digital properties purport general information that can be changed, omitted or modified without prior notice. While Zobyact.com strives to be as accurate as possible, it should be acknowledged that supposed errors are not a cause for liability. You recognize that any action you take on our web pages is of your own volition and the company is not or will not be accountable for the repercussions.
You may find several external links placed across different pages on this website. These are of an affiliate or advertising nature, in that, Zobyact does not encourage nor coerce the visitor to click on the links. In case you choose to follow third party links, you will be redirected to other domains that have no relevance to our online entity and thus, we will assume no responsibility for potential data loss, cybersecurity issues, spamming or any sort of consequence.
- Orders must be received by adults aged 18 years or older for the delivery to be considered officially complete.
- Only your name, address, email, contact, and relevant information is provided to our third-party shipping companies
- In case of failure to receive the order on first attempt, you might have to pay for additional shipping and handling.
- Please bear in mind that our trucking partners are simply tasked with dropping orders off, and cannot be expected to help make space in parts of the home for fitting nor assist with unpacking or trash hauling.
- All orders are typically shipped within 5 to 20 working days and arrive at the designated time. If delays occur due to third party shipping processes or manufacturing issues, however, we will not be liable to financially compensate the customer.
- Customers can request drivers to unpack the product upon suspicion of damage.
- Zobyact reserves the right to change shipment methods, reschedule delivery and switch carriers without liability to any external parties.
For all orders, when the order cannot be dispatched due to force majeure (weather, transportation outage, pandemic, etc.), the order will be dispatched sequentially once operations resume.
Restricted Area Home Delivery - (CALL FOR QUOTE)
If your delivery location has additional restrictions and requires custom delivery that is not offered with our standard in-home delivery service, a quote will be provided. Special cases include, but are not limited to, ferry or bridge tolls, remote rural locations, densely urban areas, and the need for elevator access. Restricted home delivery access will have additional charges and may require extended lead times, depending on circumstances and available delivery agents. If you have questions about your delivery location, please call Customer Service. If you place an order and we determine that the area is not serviced by our standard in-home delivery service, we will contact you to give you a quote.
We offer free design services to help our customers buy with confidence, however we do not accept any design-related responsibility. If a mistake is made during the checkout process, you may contact Zobyact.com via email at info@zobyact.com to immediately try and resolve the issue, however Zobyact.com reserves the right to deny any requests.
Receiving, Missing, Damage/Defects Items Policies
It is highly recommended that you physically inspect the condition and number of items delivered within a package upon receiving the order. If damages or missing items are found, please mark the issue on the packing sheet and request a copy of the signed paperwork under the customer and the driver’s name. Please be informed that any request for damages or missing items will not be catered to after the customer has signed the receiving. Your complaint must be reported to Zobyact within 30 days of delivery and in full detail elaborated on the bill of lading. Otherwise, we will not be responsible to resolve customer issues. Moreover, our product warranty does not apply to damaged incurred during delivery. Other exceptions include post-installation complaints of damages, improper evidence to prove claims (unclear pictures, no verifiable damage), and provision of unsigned paperwork.
Zobyact sells fully assembled Houses or flatpack to online and instore customers. To place an order on the website or remotely, please ensure that the information provided is completely accurate and updated.
You acknowledge that you’re at least 18 or older, will not share sensitive information such as account passwords and credit card details with others, and verify the order via email. All actions taken under your account are your responsibility, Zobyact is not accountable for the client’s activities and can take legal action if any broken regulations are detected. We also reserve the right to suspend or terminate an account, cancel orders, remove provided information and refuse service without prior notice.
You are advised to carefully view the total price inclusive of potential tax charges before placing the order. Once the customer verifies their purchase by clicking on the link in our email correspondence, the order is confirmed. If you apply for refunds, it might take up to 7 days or more for the amount to be credited to your card. Similarly, orders placed for items discontinued by the selected vendor will be refunded after official communication to the customer from our end.
Customers can request free design assistance at Zobyact before placing their orders. You are required to verify and confirm selected designs in writing. In that, when you contact us ‘check out’ after adding items to your list, it counts as an approval of the quoted price and type of designs intended to be bought. Kindly ensure that you choose the right items as refunds or exchanges are not available if preferences change or you accidentally add the wrong product to your order list.
Product pricing is subject to changes without prior notification to customers. Regardless, once an order is confirmed at a certain rate, the customer won’t be liable to pay any price updated after confirmation of their purchase.
Zobyact is single-handedly dedicated to maintaining the privacy of its website visitors, customers, and social media platform users. This section elaborates upon the user’s agreement to view and engage with our website within a broader scope. Thus, every action taken is wholly governed by the clauses explained herein. You are advised to read this privacy policy as thoroughly as possible to be aware of the necessary conditions tied to your interactions with our virtual entity. We have the right to change, modify, omit, replace and update this section as desired, without sending official communications to our users or broadcasting it in any other form. Regardless, the date of update can be found at the top of the page.
We strive to maintain completely transparent relationships with our clients and will not intentionally withhold any important information. The following details how your personal data is used to conduct our business operations and continue providing a seamless service. If you do not agree with our policies, please cease interactions with our website at once. However, continuing to visit Zobyact.com and engaging further will be considered as an automatic acknowledgement and agreement to everything discussed in this section.
Website visitors consent to the automatic collection of their browser and device information. This includes, but isn’t limited to, IP address, internet service provider name, connection type and speed, time zone, language, OS, screen resolution, device manufacturer, URL of the most recent page visited previously and afterwards, clickstream data, search history, purchase types, and geographical tags. We deploy a combination of different technologies, primarily cookies, Google analytics and Facebook Pixel to gain information that enables us to provide a better online experience.
Additionally, customers are required to provide accurate information pertaining to their name, address, email address, and contact number during registration or contact form. Please be aware that we only serve individuals above the age of 18. If you are found to be under this limit, your account will be terminated or suspended immediately. Similarly, all the information required of applicants is recorded by the system for further review and communications.
Customers may register for an account on our website for a more personalized user experience. This entails that different information, documents, links and similar items will be tied to the customer’s account. Needless to say, making an account deems the need for first and last name, city, email address, country, city, and contact. Bear in mind that all users consent to their activity on the website being tracked. This is solely for the purpose of continuing seamless business operations. From your comments on the web form to general queries submitted online, everything is securely collected.
Zobyact places links to its social media handles on the website so customers can easily access the necessary pages if they desire. We make use of plugins that involves third party handling which is why all actions taken on the platform are determined by the clauses of this
We collaborate with various third parties including business partners, external service facilitators, public data forums, social media platforms and more. This interconnectivity is based on us officially obtaining information to run Zobyact and provide a consistent service to the client.
Zobyact collects, gathers and processes consensual information about users from linked third parties particularly Google, Meta, Instagram and more. Since these entities have their own laws and policies governing information collection that align with ours, we are well aware the data obtained is consented to.
We use third- and first-party cookies, Google analytics, Meta and Facebook Pixel along to ensure that every customer receives a customized browsing experience. This enables Zobyact to recommend things that the customer’s track record show they have interacted with in the past. Additionally, it saves time and effort on the recurrent visitor’s end prompting them to pick up where they left off at each separate visit.
Cookies, in particular, serve a myriad of purposes when it comes to running the business online. They help our developers redesign the interface, introduce new features and improve functionality if need be. They also play an integral role related to analytics and performance.
Typically, cookies are defined as tiny virtual packets of data that embed themselves on the user’s browser/device. simply put, if you choose to visitZobyact.com and accept cookies on the pop, we will be able to collect and store relevant data concerning your activities on our platform in addition to basic information about your laptop, computer, smart phone device as well as the selected browser.
In case you do not wish to opt into our cookie policy, please head over to your browser and disable cookies. Please understand that this will lead to a compromised website experience you will have to repeat various actions such as logging in or seeing recently viewed items displayed on the website.
Zobyact operates as a single entity spearheaded by elected, recruited and nominated personnel who use customer information to conduct important business operations. In the event of a sale, join venture, transfer of ownership, private to public conversion or reorganization, user information will be shared with the relevant parties. This, of course, is within the limits set by the preceding privacy policy for old customers. Conversely, visitors or customers who start engaging with Zobyact after corporate reorganization goes into effect will be interacted with based on the updated privacy policies. In that, their information will be collected, shared, and processed according to policies designed by new leadership.
We fully recognize that changes to policy can be challenging for old customers. Therefore, all customers have the option to opt out and get their data deleted upon request if they find something disagreeable. However, please bear in mind that Zobyact will simply inform the clients of privacy changes. We are not liable to send repeat communications informing individual users of corporate updates nor change the website layout to make the privacy policy mandatory for view. Reading the clauses laid out within an updated section depends on the user’s responsibility, volition and sole discretion.
Zobyact utilizes old and new analytical software, plugins and technologies to improve customer experience over time. This is based on the collection of statistical data on important metrics such as bounce rate, traffic visitors, peak hours, performance, lag time, page speed, SEO performance, content similarity, social media statistics and more. The data collected is also shared with the company’s official researchers and statistical advisors. Regardless, no information contains details about customer identity.
Zobyact recognizes emerging risks to online user privacy and identity theft in the modern era. To prevent your data from leaking into the wrong hands, we use a strategic combination of the best technical tools and administrative policies that protect your information. We have powerful software in place to prevent accidental damage, theft, loss, malicious data processing and unauthorized sharing.
At our discretion, only specific user data is shared with authorized personnel. This is in compliance with national and city level laws. Regardless, the internet is an open space liable to unanticipated risks which is why the security of your information cannot be guaranteed. While our security systems are undeniably one of the best, they are not completely fool-proof. Thus, if you choose to interact with Zobyact or any of its digital assets, you acknowledge that it is out of your own volition. Zobyact does not encourage, coerce or solicit users to engage with or purchase from the company. In cases of system failure and internet risks coming into play, we will not be responsible.
